Payment Options at My Best Bud
We want scheduling and paying for your pet’s care to be as simple as the visit itself. Below is an overview of our payment policy for Fairfield, New Haven & Middlesex Counties, CT clients.
Payment Policy
Payment is due at the time of service.
Cash and Venmo are the preferred payment methods and qualify for a cash discount. Credit card payments are also accepted; however, the cash discount does not apply to credit card transactions.
To ensure a smooth and seamless experience, a deposit is required for all new clients before an appointment can be scheduled. This deposit will be applied toward the final invoice and helps reduce no-shows and last-minute cancellations.
Thank you for understanding that this deposit policy is necessary, as short-notice cancellations and schedule changes can significantly impact my ability to care for other pets and families in need.
Warm regards,
Dr. Jbeili
My Best Bud
Ways to Save on Veterinary Care
Pet families who visit regularly may also want to consider the Best Bud Club membership, which bundles annual wellness visits and ongoing support into a predictable membership plan.
FAQs About Payment Options
What payment methods do you accept?
We accept cash, Venmo, and credit cards. Cash and Venmo qualify for a cash discount, which does not apply to credit card transactions.
Is a deposit required for my first appointment?
Yes, new clients are required to place a deposit before scheduling, which is applied toward the final invoice.
Why is a deposit required for new clients?
The deposit policy helps reduce no-shows and last-minute cancellations, which can significantly impact the ability to care for other pets and families.
When is payment due for a visit?
Payment is due at the time of service, following each appointment.
Can I get a discount for paying in cash?
Yes, cash and Venmo payments qualify for a cash discount that is not available with credit card payments.
Do returning clients need to place a deposit for every visit?
The deposit policy is designed primarily for new clients; please contact us directly with questions about your specific account.
Who do I contact with billing questions?
Call (203) 895-2302 or reach out through our contact page with any billing or payment questions.