FAQs

What is My Best Bud?

My Best Bud is a fully mobile veterinary practice serving Fairfield, New Haven & Middlesex Counties, CT, bringing Fear Free veterinary care directly to your home.

Do you have a physical clinic location?

No, My Best Bud is entirely mobile. All appointments, including exams, consultations, and hospice care, take place in your own home.

What areas do you serve?

We proudly serve pet families throughout Fairfield, New Haven & Middlesex Counties, CT.

What services does My Best Bud offer?

We offer Fear Free veterinary exams, house calls, consultations, senior pet care, hospice and euthanasia services, and USDA health certificates for pet travel.

Do you treat both cats and dogs?

Yes, we provide veterinary care for cats and dogs of all ages and life stages.

What does “Fear Free Certified” mean?

It means Dr. Jbeili has completed specialized training in low-stress handling techniques designed to reduce fear, anxiety, and stress during veterinary visits.

How do I become a new client?

Visit our new clients page or call (203) 895-2302 to schedule your pet’s first appointment.

What are your business hours?

My Best Bud operates by appointment only.

What payment methods do you accept?

We accept cash, Venmo, and credit cards. Cash and Venmo qualify for a cash discount, which does not apply to credit card transactions.

Is a deposit required for new clients?

Yes, new clients are required to place a deposit before scheduling, which is applied toward the final invoice.

What should I expect during my pet’s first visit?

Your first visit typically includes a wellness exam and a conversation about your pet’s health history, conducted using Fear Free techniques to keep your pet comfortable.

Do you offer emergency or urgent care visits?

Urgent concerns can often be accommodated; call (203) 895-2302 to discuss your pet’s situation and find the next available appointment.

What is the Best Bud Club?

The Best Bud Club is an optional wellness membership offering priority scheduling, unlimited texting support, annual wellness visits, and telehealth follow-ups.

Do you provide hospice and euthanasia services?

Yes, we offer compassionate in-home hospice and euthanasia services so your pet can pass peacefully in a familiar environment.

Can you help with USDA health certificates for international pet travel?

Yes, Dr. Jbeili is a USDA-accredited veterinarian who provides in-home health certificate exams and documentation for pets traveling internationally.

Do you offer senior pet care?

Yes, we provide specialized in-home care for aging pets, including wellness exams, diagnostics, pain management, and quality-of-life consultations.

How far in advance should I schedule an appointment?

We recommend scheduling as early as possible, especially for wellness exams, vaccinations, and travel health certificates, to find a convenient appointment time.

Can I be present during my pet’s appointment?

Yes, since visits take place in your home, you’re able to stay involved throughout every exam, procedure, and treatment.

How do I contact My Best Bud with questions?

Call (203) 895-2302 or visit our contact page with any questions about scheduling or services.